• Create a Customer Service Climate. If you want to reign over your competition, make customer service king. Learn corporate strategies that will keep staff on their toes' and customers coming back.


  • Customer Service Secrets. It doesn’t matter if you sell hamburgers, stocks and bonds or BMWs, your staff will do better once they know these six customer service secrets. If you’re in the service business, customer encounters count even more. Make your service #1.


  • Work Your Way to Sales Success. Know the small steps that make a big difference in selling products or services. Learn how to match products to people, cultivate personal sales style and meet customer needs.


  • Market Anything You Want to Sell.  Master major principles of marketing and sell, sell, sell. Whether you're marketing products or services, or marketing yourself at a job interview, you need to know concepts that make selling work. Learn Ps (& Qs) of marketing.


  • Design Your Own Sales & Marketing Materials. Need a flier? How about a brochure? Produce your own marketing materials on your office computer. Course includes page design, copywriting and graphic use.

Cameo Consulting
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